Customer Service Advisor

Image of two people in a sprayer cab, one on a laptop, one operating.

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In an effort to be your first choice for parts, attachments, and service support, we are pleased to offer you the ability to purchase a John Deere Customer Service ADVISOR subscription.

A subscription grants you access to much of the same technical and diagnostic information used by our Stotz Equipment Technicians.

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Customer Service Advisor

Customer Service ADVISOR is a digital database of operator and technical manuals for John Deere Products. A subscription allows users to connect to machines with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations. 

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Advantages

  • Incremental updates provide convenient, up-to-date access to maintenance and repair information.
  • Electronic format makes navigating and searching manuals quick and efficient
  • Electronic Data Link allows connectivity with machines.
  • Training and support from Stotz Equipment ensures a positive customer experience.

Questions to Consider

  • Do you perform the majority of your own equipment repairs?
  • Are your technicians skilled enough to utilize an electronic diagnostic tool?
  • How often do you need to access technical or diagnostic information?

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This tool is available for purchase from your local Stotz Equipment and JohnDeereStore.com

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For more information, please contact Dustin Grausam at dgrausam@stotzeq.com | 702-429-7676

Click here to view the Customer Service ADVISOR Value Sheet

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