In an effort to be your first choice for parts, attachments, and service support, we are pleased to offer you the ability to purchase a John Deere Customer Service ADVISOR subscription.
A subscription grants you access to much of the same technical and diagnostic information used by our Stotz Equipment Technicians.
Customer Service Advisor
Customer Service ADVISOR is a digital database of operator and technical manuals for John Deere Products. A subscription allows users to connect to machines with an Electronic Data Link (EDL) to clear and refresh codes, take diagnostic readings, and perform limited calibrations.
Advantages
- Incremental updates provide convenient, up-to-date access to maintenance and repair information.
- Electronic format makes navigating and searching manuals quick and efficient
- Electronic Data Link allows connectivity with machines.
- Training and support from Stotz Equipment ensures a positive customer experience.
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Questions to Consider
- Do you perform the majority of your own equipment repairs?
- Are your technicians skilled enough to utilize an electronic diagnostic tool?
- How often do you need to access technical or diagnostic information?
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This tool is available for purchase from your local Stotz Equipment and JohnDeereStore.com
For more information, please contact Dustin Grausam at dgrausam@stotzeq.com | 702-429-7676
Click here to view the Customer Service ADVISOR Value Sheet